Help Needed ASAP - admin console unable to connect to CCF Server the server does not exist or ac
Im getting this message when trying to followup the step of running the ccf admin console from the mmc, refrence to page: 43 in the deployement guide of ccf 2005 .net 2.0:
admin console unable to connect to CCF Server the server does not exist or access is denied
the guide states as follows:
CCF Settings You may wish to adjust the general settings of CCF (available in the Options table of ContactCenter database) to suit the deployment environment. Follow the steps given below to do the same. Refer toAppendix – A for all available settings of CCF and their significance. Machine: CCF client machine. Login User: Member of CCFAdmins group. 1. Click Start -> Run. Type inmmc. 2. Click File -> Add/Remove Snap-in. 3. Click Add and select CCF Admin Console and click Add. 4. If the Connect to… dialog box is displayed, enter the machine name of the IIS server i.e.,<IISSvr>, and click Connect. This dialog box appears only the first time that Admin console snap in is added. 5. Click Close. 6. Click OK in Add/Remove Snap-in window. 7. Under the CCF Admin console node, expand the<IISSvr> node. 8. Expand the Settings node under the<IISSvr> node. 9. Select the General Settings node. The settings can then be seen and modified. 10. Select Phones under Settings and in the right hand pane, change the client machine name as applicable.
CCF 2005 .NET 2.0 Deployment Guide wrote:
I got that error while trying step 4.
notes:
- that I have followed up the instructions carefully from the deployment guide.
- im doing all the installations on a single server.
help needed ASAP
