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Install Error On WinXP SP2

Hi - I'm trying to install tfpt.msi on my machine (I have admin rights). Getting an error. Here is the verbose msi log. Any ideas? This is running on XP SP2.

Thanks for any info.

=== Verbose logging started: 1/23/2007 12:13:54 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (A4:14) [12:13:54:330]: Resetting cached policy values
MSI (c) (A4:14) [12:13:54:330]: Machine policy value 'Debug' is 0
MSI (c) (A4:14) [12:13:54:330]: ******* RunEngine:
******* Product: tfpt.msi
******* Action:
******* CommandLine: **********
MSI (c) (A4:14) [12:13:54:330]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (A4:14) [12:13:54:658]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\tfpt.msi' against software restriction policy
MSI (c) (A4:14) [12:13:54:658]: SOFTWARE RESTRICTION POLICY: C:\tfpt.msi has a digital signature
MSI (c) (A4:14) [12:13:54:736]: SOFTWARE RESTRICTION POLICY: C:\tfpt.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (A4:14) [12:13:54:752]: Cloaking enabled.
MSI (c) (A4:14) [12:13:54:752]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (A4:14) [12:13:54:752]: End dialog not enabled
MSI (c) (A4:14) [12:13:54:752]: Original package ==> C:\tfpt.msi
MSI (c) (A4:14) [12:13:54:752]: Package we're running from ==> C:\DOCUME~1\user~1.AD\LOCALS~1\Temp\37cefc.msi
MSI (c) (A4:14) [12:13:54:767]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C802488F-CB5F-48BE-BBD2-0C0F9E290E63}'.
MSI (c) (A4:14) [12:13:54:767]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:14) [12:13:54:767]: MSCOREE not loaded loading copy from system32
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'TransformsSecure' is 0
MSI (c) (A4:14) [12:13:54:767]: User policy value 'TransformsAtSource' is 0
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'DisablePatch' is 0
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (A4:14) [12:13:54:767]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (A4:14) [12:13:54:767]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C802488F-CB5F-48BE-BBD2-0C0F9E290E63}'.
MSI (c) (A4:14) [12:13:54:767]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:14) [12:13:54:767]: Transforms are not secure.
MSI (c) (A4:14) [12:13:54:767]: Command Line: CURRENTDIRECTORY=C:\ CLIENTUILEVEL=0 CLIENTPROCESSID=1188
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{9C92713C-C740-4739-8637-0ABC28D001B1}'.
MSI (c) (A4:14) [12:13:54:767]: Product Code passed to Engine.Initialize: ''
MSI (c) (A4:14) [12:13:54:767]: Product Code from property table before transforms: '{C802488F-CB5F-48BE-BBD2-0C0F9E290E63}'
MSI (c) (A4:14) [12:13:54:767]: Product Code from property table after transforms: '{C802488F-CB5F-48BE-BBD2-0C0F9E290E63}'
MSI (c) (A4:14) [12:13:54:767]: Product not registered: beginning first-time install
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (A4:14) [12:13:54:767]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (A4:14) [12:13:54:767]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (A4:14) [12:13:54:767]: Adding new sources is allowed.
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (A4:14) [12:13:54:767]: Package name extracted from package path: 'tfpt.msi'
MSI (c) (A4:14) [12:13:54:767]: Package to be registered: 'tfpt.msi'
MSI (c) (A4:14) [12:13:54:767]: Note: 1: 2729
MSI (c) (A4:14) [12:13:54:767]: Note: 1: 2729
MSI (c) (A4:14) [12:13:54:767]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'DisableMsi' is 0
MSI (c) (A4:14) [12:13:54:767]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (A4:14) [12:13:54:767]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (A4:14) [12:13:54:767]: Running product '{C802488F-CB5F-48BE-BBD2-0C0F9E290E63}' with user privileges: It's not assigned.
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\'.
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '1188'.
MSI (c) (A4:14) [12:13:54:767]: TRANSFORMS property is now:
MSI (c) (A4:14) [12:13:54:767]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Application Data
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Favorites
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\NetHood
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\My Documents
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\PrintHood
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Recent
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\SendTo
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Templates
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Local Settings\Application Data
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\My Documents\My Pictures
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Start Menu\Programs\Administrative Tools
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Start Menu\Programs\Startup
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Start Menu\Programs
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Start Menu
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\user.AD\Desktop
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (A4:14) [12:13:54:767]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (A4:14) [12:13:54:783]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding USERNAME property. Its value is ' Network Administrator'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is ' CoName'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\DOCUME~1\user~1.AD\LOCALS~1\Temp\37cefc.msi'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\tfpt.msi'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\'.
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\'.
MSI (c) (A4:B0) [12:13:54:783]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '3.01'.
=== Logging started: 1/23/2007 12:13:54 ===
MSI (c) (A4:14) [12:13:54:783]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (A4:14) [12:13:54:783]: Machine policy value 'DisableRollback' is 0
MSI (c) (A4:14) [12:13:54:783]: User policy value 'DisableRollback' is 0
MSI (c) (A4:14) [12:13:54:783]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (A4:14) [12:13:54:799]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (A4:14) [12:13:54:799]: Doing action: INSTALL
Action start 12:13:54: INSTALL.
MSI (c) (A4:14) [12:13:54:799]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (A4:14) [12:13:54:799]: Running UISequence
MSI (c) (A4:14) [12:13:54:799]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (A4:14) [12:13:54:799]: Doing action: FindRelatedProducts
Action start 12:13:54: FindRelatedProducts.
Action ended 12:13:54: FindRelatedProducts. Return value 1.
MSI (c) (A4:14) [12:13:54:799]: Doing action: DevEnvProcessCheck
Action start 12:13:54: DevEnvProcessCheck.
MSI (c) (A4:14) [12:13:54:799]: Creating MSIHANDLE (1) of type 790542 for thread 2580
MSI (c) (A4:0C) [12:13:54:799]: Creating MSIHANDLE (2) of type 0 for thread 3340
MSI (c) (A4:DC) [12:13:54:799]: Cloaking enabled.
MSI (c) (A4:DC) [12:13:54:799]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (A4:DC) [12:13:54:799]: Connected to service for CA interface.
MSI (c) (A4:0C) [12:13:54:861]: Entering MsiProvideComponentFromDescriptor. Descriptor: s40G.'^?g(Z1z?VXB]2dVFP8_Professional>M5KDYSUnf(HA*L[xeX)y, PathBuf: 15AF348, pcchPathBuf: 15AF344, pcchArgsOffset: 15AF2A4
MSI (c) (A4:0C) [12:13:54:861]: MsiProvideComponentFromDescriptor called for component {997FA962-E067-11D1-9396-00A0C90F27F9}: returning harcoded oleaut32.dll value
MSI (c) (A4:0C) [12:13:54:861]: MsiProvideComponentFromDescriptor is returning: 0
Info 2898.Tahoma8, Tahoma, 1
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action DevEnvProcessCheck script error -2147319779, : Line 5, Column 9,
MSI (c) (A4:0C) [12:13:57:685]: Product: Microsoft Visual Studio Team Foundation Server Power Toys -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action DevEnvProcessCheck script error -2147319779, : Line 5, Column 9,

MSI (c) (A4:0C) [12:13:57:685]: Closing MSIHANDLE (2) of type 0 for thread 3340
MSI (c) (A4:0C) [12:13:57:685]: Closing MSIHANDLE (1) of type 790542 for thread 2580
Action ended 12:13:57: DevEnvProcessCheck. Return value 3.
MSI (c) (A4:14) [12:13:57:685]: Doing action: SetupCompleteError
Action start 12:13:57: SetupCompleteError.
Info 2898.TahomaBold10, Tahoma, 1
MSI (c) (A4:B0) [12:13:57:748]: Note: 1: 2731 2: 0
Action ended 12:14:00: SetupCompleteError. Return value 2.
Action ended 12:14:00: INSTALL. Return value 3.
MSI (c) (A4:14) [12:14:04:598]: Destroying RemoteAPI object.
MSI (c) (A4:DC) [12:14:04:598]: Custom Action Manager thread ending.
=== Logging stopped: 1/23/2007 12:14:04 ===
MSI (c) (A4:14) [12:14:04:598]: Note: 1: 1708
MSI (c) (A4:14) [12:14:04:598]: Product: Microsoft Visual Studio Team Foundation Server Power Toys -- Installation operation failed.

MSI (c) (A4:14) [12:14:04:598]: Grabbed execution mutex.
MSI (c) (A4:14) [12:14:04:598]: Cleaning up uninstalled install packages, if any exist
MSI (c) (A4:14) [12:14:04:598]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/23/2007 12:14:04 ===
[27645 byte] By [e-spice] at [2008-2-27]
«« "help and support" not working
»» Error 29109
# 1
When I click "Debug" after the failure, this code is shown:

Set oWmi = GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\cimv2")
fCheckDevEnv = True
Do While fCheckDevEnv
>>>> Fails here: Set colProcessList = oWmi.ExecQuery ("Select * from Win32_Process Where Name = 'devenv.exe'")
If (colProcessList.Count > 0) Then
lResult = Msgbox("Visual Studio cannot be running during install. Please close all instances of Visual Studio (devenv.exe) and try again.", 53, "Microsoft Visual Studio Team Foundation Server Power Toys")
If lResult = 2 Then
Session.Property("CA_DEVENV_RUNNING") = "1"
fCheckDevEnv = False
End If
Else
fCheckDevEnv = False
End If
Loop
e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 2
Not exactly getting overwhelmed with replies here. Anybody have any suggestions?
e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 3

I recommend closing all running instances of VS and retry the install. Another thing to try is to download the msi again in case of download data corruption.

Hope this helps. -Tan

TanPhan at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 4
Thanks for the suggestions - I tried both of those things several times before posting this message.

Anyone else?

Thanks for any info.

e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 5

Please try the following

1. Make sure that you are an admin user

2. Don't run the msi from a network share. Instead copy to a local location and run from there.

Hope these helps. -Tan

TanPhan at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 6
I am the admin of the machine and I was running locally. I install software on my machine all the time. I have never had this type of problem with an install.

You would think someone would notify the developers of the install package of the problem and they could get it fixed. There is a bug in the installer.

e-spice

e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 7

It may be possible that vbscript is disabled on your machine. Make sure setup and VS are not running and try the following:

regsvr32 c:\windows\system32\vbscript.dll

(replace c:\windows with whatever drive/path applies to your machine)

Rerun setup.

Ed

http://blogs.msdn.com/edhintz

EdHintz at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 8

Ed - Thanks for the suggestion - I really appreciate everyone's help. I made sure neither VS or the setup was running. I did the regsvr command but still get the same error.

e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 9

The error code in winerror.h has the following meaning.

# for decimal -2147319779 / hex 0x8002801d
TYPE_E_LIBNOTREGISTERED winerror.
# Library not registered.

So, please first make sure service 'Windows management Instrumentation' is started and running. Then please try to paste the debug output of the vbscript ( or code piece below) into a notepad and name it test.vbs. Run test.vbs on your commandline. It should throw the same error. See if you can get more detailed messages. Otherwise, use command 'eventvwr' to start the event log and search for errors during the execution of the vbs file. Especially library load errors.

Let us know what you find.

Thanks,

Pei

Set oWmi = GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\cimv2")
fCheckDevEnv = True
Do While fCheckDevEnv
Set colProcessList = oWmi.ExecQuery ("Select * from Win32_Process Where Name = 'devenv.exe'")
If (colProcessList.Count > 0) Then
lResult = Msgbox("Visual Studio cannot be running during install. Please close all instances of Visual Studio (devenv.exe) and try again.", 53, "Microsoft Visual Studio Team Foundation Server Power Toys")
If lResult = 2 Then
Session.Property("CA_DEVENV_RUNNING") = "1"
fCheckDevEnv = False
End If
Else
fCheckDevEnv = False
End If
Loop

PeiGu at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 10
Pei Gu - Thanks for the help.

Windows Management Instrumentation is running. I ran the script and got the following error:

Line: 4
Char: 7
Error: Library Not Registered
Code: 8002801D
Source: (null)

I did not see any entries for this script in the event viewer. Here is the event log for the failure of the powertoys msi.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11720
Date: 2/15/2007
Time: 1:57:50 PM
User: user
Computer: compname
Description:
Product: Microsoft Visual Studio Team Foundation Server Power Toys -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action DevEnvProcessCheck script error -2147319779, : Line 5, Column 9,

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 43 38 30 32 34 38 38 {C802488
0008: 46 2d 43 42 35 46 2d 34 F-CB5F-4
0010: 38 42 45 2d 42 42 44 32 8BE-BBD2
0018: 2d 30 43 30 46 39 45 32 -0C0F9E2
0020: 39 30 45 36 33 7d 90E63}

e-spice at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 11
Can you try the new version (1.2) of tfpt to see if it behaves differently on install?
JamesManning-MSFT at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 12
I have the same issue. Has anyone found a solution?
ld at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 13

Can you try steps posted previously on '02-15-2007, 8:46 PM UTC' and let us know the results?

Thanks,

Pei

PeiGu at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
# 14
did you ever get this resolved? i am having the same problems.
jimtxas at 2007-10-9 > top of Msdn Tech,Visual Studio Team System,Team Foundation Server – Power Tools & Add-ons...
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