Accessing the Agent Desktop through the Hosted Applications

Hi there,

Need Help regarding an issue I am currently facing....

I have a web application hosted in the Agent Desktop and in one of the events of this application I want to be able to switch the tabs of Agent Desktop.

Adapters give the current context, but are there any APIs in CCF Framework which can make the above possible?

Please advice!!

Thank you.

[402 byte] By [SupriyaAdmulwar] at [2008-3-3]
# 1

Take a look at the WorkFlow Control in the Demo Applcations project, That control does switching betwen tabs.

Matt B.

MattB-MSFT at 2007-9-13 > top of Msdn Tech,Customer Care Framework,Customer Care Framework...