No sound on my Toshiba Satellite , I've tried many drivers

Hello guys,

I own a Toshiba Satellite L100-121 notebook and I have recently upgraded to Microsoft Windows Vista. My notebook has an onboard sound card (realtek ac97 I believe) and I have downloaded so far almost 12 versions of sound drivers designed to work on Vista without success. I went to realtek's website, none of their drivers seem to work. I went on Toshiba's website, same issues.

I need your help. It is terrible without any sound.

Regards

[484 byte] By [fdstudio] at [2008-1-4]
# 1

Hi:

I'm sorry to hear you're having so much trouble getting sound to work on your Toshiba notebook. Unfortunately, I can't help much. You really need to get the drivers from the hardware manufacturers. I'm having similar problems with some of my hardware. We just need to keep asking the hardware manufacturers to provide proper support for Windows Vista.

Regards,
- Mark Hopkins (MSFT)

MarkHopkins-MSFT at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 2

HI

Sorry to tell you but im having the same problem, however im running windows xp media. Windows did an automatic update and i have no sound on video only. It does'nt matter what programm i use (divx, wmp, ect.) it just does'nt work.

Regards

Jeff

Anonymous at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 3
Jeff I'm having the exact same problem with Windows xp, I updated something and now in my sound and audio devices it tells me "no audio device ". However if I go to RelTek HD sound effect manager. I can do a 3D audion demo and it produces sound on my speakers. But no other sound will work. It's driving me crazy! Plz help! Thank you very much!
Brent at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 4

Hi all,

Just had this issue and spent a lot of wasted time on it. Here's my story if it helps.

It started with an automatic update that generated a system error see KB 935448. Applied fix ok but 2 days later sound died.

Updated sound card with latest realtek drivers, no effect. Noticed a WMM driver under sounds in device manager, flagged as error, and removed it. Now all is ok.

Hope this helps.

Don

Anonymous at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 5
Hi,

I have exactly the same circumstances, including the 2 days before failure!. However, I'm on XP and can see all the WMM files (but none show any problem) and when going through device manager as described, it I can't find any reference to these files and Device Manager tells me Realtek is working ok.

Anyone have any ideas please?

Terry

Terry at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 6

so far anyone found any answer yet?

anyone here got any clue why isnt it working?

me also puzzled...

i installed vista and now i lost my sound...

arc599 at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 7

The following is a temporary solution that I was able to find online that worked for me.

"This is responding to an old post, but this is for others who encountered the

same problem. I have a Toshiba Satellite XP A75 notebook that had the exact same symptoms. The volume control was greyed out, but the OS thought the audio device was working properly. This happened after I did a virus scan and cleaned up some malware. It seems that the RealTek driver installer program alcupd.exe was

infected and refused to work correctly or be overwritten by reinstalling

the device drivers. The installer would always crash 80% thru.

My solution was to remove file alcupd.exe (or rename it) then reinstall the drivers.

My sound works fine now. Hope this saves someone grief. Good luck."

caferio at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 8

thank you very much..

after going through some toshiba forum threads i manage to find this.

i will be trying out the newly sound driver for vista hope it works...

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/vista_drivers.jsp?macId=&mode=allMachines&userOS=&action=search&selCategory=2&selFamily=2&selSeries=178&selProduct=647&selOS=26&selType=42&country=all&language=13&search=

arc599 at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 10

Hello

I have almost the same problem on my HP Paivillion laptop (dv2065ea).

I hear sounds but the problem is that its almost 40% of the sound volume I could hear when I had XP. All the drivers ar for Vista computers so it should work apparently it doesn't!

Anyone can tell me what the problem is?

Thanks

Take0n at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 11

I have a toshiba notebook a80 and i am also facing the same problem with my audio realtek a97sound. why dont the mircosoft or realtek people do something about it.

Anonym2007 at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...
# 12

I have an ACER with XP, ALCUPD is not only the driver, but also a threat.

look this

http://spywarefiles.prevx.com/RRFGHF15869/ALCUPD.EXE.html

regards
PedroHuerta at 2007-9-26 > top of Msdn Tech,Software Development for Windows Vista,Notebook, Tablet PC, and UMPC Development...

Software Development for Windows Vista

Site Classified