"Start video call" missing

Hello.

I installed an NX-6000 with an existing installation of Windows Live Messenger. It installed without error, however when I right-click on a contact who also has an NX-6000, I do not have the "Start video call" under "Video". I do have the "Show your webcam" and "View a contact's webcam" options, but no option to start a video call. Additionally, when I press the button on top of the NX-6000, nothing happens.

When my friend initiates a video call to me with his NX-6000, everything works fine.

I looked at the NX-6000 troubleshooting suggestions on MS's website, but they didn't help.

Thanks - Dave

[683 byte] By [zdave83] at [2008-1-5]