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"Profiles...Users...Find Now" returns no data on BizDesk after daylight-savings.

On my primary desktop machine, since daylight-savings time switch, my BizDesk client no longer returns any data whenever I do a "Profiles...Users...Find Now". I am still able to do "Profiles...Users...New", and "Organizations...Find Now", and "Order Status...Find Now". Only "Profiles...Users...Find Now" is broke.

I have an infrequently-used laptop where I don't think any daylight-savings-time patch was installed, because it still shows the old pre-daylight savings time. The BizDesk client on this machine does not have this problem; it returns data when I do "Profiles...Users...Find Now".

Has anyone else encountered this problem? Any guidance you can provide would be greatly appreciated.

Thanks, Ron Smith

[804 byte] By [ROSmith] at [2008-2-15]
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# 1

Did you check out the following MS link yet?

http://support.microsoft.com/kb/926509

mcardrumr at 2007-10-2 > top of Msdn Tech,Commerce Server,Commerce Server 2002 and Earlier...
# 2

It sure looks like that is my problem. I'm not sure when I'll get to try the solution, but when I do, I'll let you know. Thank you very much.

Ron Smith

ROSmith at 2007-10-2 > top of Msdn Tech,Commerce Server,Commerce Server 2002 and Earlier...
# 3
I just checked our production site and guess what. It is broken again! Another "security fix" must have broken it. We applied the changes I mentioned above and it did work for a time, but now no longer works. If I remember correctly it was more that just the Profile search that was broken before.
mcardrumr at 2007-10-2 > top of Msdn Tech,Commerce Server,Commerce Server 2002 and Earlier...
# 4
FYI, after opening a ticket with MS, we finally figured out that CS2002 SP4 over-writes changes that were applied by article Q926509. So, after re-executing the steps in that article we were able to fix the problem.
mcardrumr at 2007-10-2 > top of Msdn Tech,Commerce Server,Commerce Server 2002 and Earlier...
# 5
This solution fixed the problem ! Thank you very much !
ROSmith at 2007-10-2 > top of Msdn Tech,Commerce Server,Commerce Server 2002 and Earlier...
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