Problems Editing Office Live with SharePoint Designer
Please Help,
I've been using Designer to modify the Title and description sections of one of our Office Live Premium sites as I've done with several standard SharePoint sites. This worked fine until I suddenly began to get the following error:
Server Error: The Version of Windows SharePoint Services running on the server is more recent than the version of SharePoint Designer you are using. You need a more recent version of SharePoint Designer.
Once this error appears, it aborts fully opening Designer. As far as I've been able to determine, there is no more recent version of Designer than the one I am using and it has all updates installed. [SharePoint Designer 2007 (12.0.4518.1014) MSO (12.0.6017.5000)]
I reset our Office Live site back to the original site definition to eliminate any problems caused by changes I'd made and this had no effect. However, this has begun happening even on Office Live sites that have never been modified. This has also now begun to happen randomly with other Designer users and on other Office Live sites. It also happen whether we open Designer from within IE or if we open Designer and then load the site.
Any idea why this is happening or what we can do to fix it.
Thanks,
Doug
I am also baffled by this. I am wondering if it is related to IE caching my Office Live credentials (at least my user name). I seem to recall getting around this issue once by clearing all of my browsing history, then getting a user name/password prompt in SP Designer and using the Office Live admin account, but I tried that today with no luck.
It is extremely irritating...
This sounds like a known issue with SharePoint Designer. It's already documented here in the forums.
Check out this thread for how to clear out the cached credentials and hopefully fix this problem for you. http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=994806&SiteID=1
Yes, this is an extremely irritating problem and an error message that should go down in the hall of doom for unhelpful messages. 
You can be assured that we on the Office Live team have escalated this to the necessary teams and they are working on it, although we have no ETA for a fix. In the meantime, at least we have a work-around.
Chris,
Thanks that worked fine. However, another problem surfaced. Whenever I add text to the contents of any of the placeholders inside an Office Live site including changes in the PlaceHolderMain, a line is added to the top of the site with the following characters: " /> in the upper right. It doesn't matter which site I'm in, I get the same result.
I've check the code to see if it is simply imbeding the text in the wrong spot (it isn't). I've added the code directly, I still get the same result.
Any idea what is causing this?
Thanks,
Doug
Hi Doug,
Glad that helped. Thanks for the confirmation.
Regarding the next issue, can you be more specific about what you are doing, what file you are modifying (public web site, a Business application, etc.) The more details you can provide, the better.
Thanks,
Chris
Hi Chris,
I believe we've traced the problem on this. To recap though, the errors happen when I edit any of the Business Applications and as I said it appears to happen whenever I try to add text to the page in any of the placeholders.
However, we've discovered that if you check the site for code errors when the original site definition version opens in SharePoint, you find several. If those errors are corrected before any changes are made, then any changes seem to work fine. It appears that there are code errors in the original site definitions for the Business Applications.
Thanks,
Doug
