Item-Level Discount Problem
I'm pretty new to Marketing Manager and I would like to know if it is possible to setup the following discount?
Buy 2 items on any product and get $5 off the price of this product.
I tried different discount types and always had the same problem.
The total discount value is correct but the discount distribution is not. For example, if I add two items of Product A and two items of Product B, I get $10 discount for one of them and $0 discount for the other rather than having $5 discount for each.
The Properties Window of the OrderDiscount component allows you to select between applying the discount to the most expensive items first or to the least expensive items first and there is a custom option as well but none of them does the discount distribution described above.
Is there a way to solve my problem using Commerce/Marketing Manager out of the box functionalities?
Thanks,
[945 byte] By [
Wassim] at [2008-1-9]
Hi Wassim,
Can you describe your scenario a little more clearly. ie "I expect add 2A and 2B to cart and want to see $5 off each A and B ($20 total) but I am seeing $10 of one A and one B and $0 off the other A and B."
Also you may want to look into the Discount Properties -> Definition -> Award limit and Buy items cannot be included as the award checkbox.
Thanks,
David
Hello David,
Thank you for replying. Our line items are rolled up so we have one line item that contains 2A and another line item that contains 2B. Using your way of describing the problem it becomes "I expect add 2A and 2B and want to see $5 off the 2A and $5 off the 2B ($10 total) but I'm seeing $10 off the 2A and $0 off the 2B."
I already tried different combinations using the award limit and the Buy items cannot be included as the award checkbox but none of them did the trick.
In fact, I don't see this as a Marketing Manager problem because when you set up the discount, it tells you that the discount will be awarded to (any product) and not to (the same product). I just wanted to know if there is a way in Marketing Manager to achieve my desired distribution.
Thanks,
Wassim
Hi Wassim,
I think you've described it accurately, you've told the discount engine when you buy two of any product, give some other product $5 off, and it picks the most expensive one by default. If you want to see the behavior you describe, you can create more specific discounts: Buy Product A get $5 off a second Product A. This can be tedious with a large number of products however. You might get better results with: Buy Category X get $5 off a second Category X.
Hope this helps,
David
David,
How can we apply item level discount in the following scenario:
Buy any product in category "Shirts", get x dollars off on the line item which satisfies the buy condition (the discount of x dollars depends on minimum quantity, so will vary by each quantity tier)
Is this possible at all?
Thanks
Prathibha
Thanks David. We are coming up with a possible solution almost similar to the one in Andy's blog. I did have one clarification though - In Andy's example:
D1: (for tier: over 10) Buy 11 CDs, get unlimited CDs, at 5% off
D2: (for tier: 5 to 10) Buy 5 CDs, get unlimited CDs, at 2% off
D3: (for tier: less than 5) Buy 1 CD, get unlimited CDs, at 1% off.
It looks the we can only apply a percentage or $ amount on each award (So, it would be 5% off or $x off on each additional CD you buy which forces us to define a discount per unit.) as opposed to a flat $ discount on the lineitem total. Is this correct? If not, how do we set up a flat discount?
You can define a flat discount across an entire order, but otherwise it is unfortunately per unit. This may still work: buy 8 widgets get $50 off the order. The discount will be spread across other items in the basket too, which may make the returns difficult, but the final price will be as intended.
Hope this helps,
David
