Can''t uninstall BizTalk 2006
I have been trying to uninstall BizTalk 2006 from a Windows 2003 SP2 server. The uninstall fails with the following error:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action LaunchConfigFramework_SlashU.C292B659_9DES_41D2_827B_555FE3D84FF7, location: C:\Program Files\Microsoft BizTalk Server 2006\Configuration.exe, command: /u
My BizTalk Build Number is 3.5.1602.0
My Windows Build Number is 5.2.3790
I have researched Error 1722 online, but none of the things I found referred to BizTalk.
So far I have tried:
1) Uninstalling as a different user
2) Running the "Repair" option from Setup
3) Running "configuration.exe /u" from the command line
None of these have worked.
I am copying the log file for your review.
Standard Log File:
=== Logging started at: 9:07:56 Tuesday, August 28, 2007 Build: 3.5.1602.0 Calling process: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe === The current user is DM_MONTYNT\kepowers. Computer name: YKCLNSD OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
[9:07:56 Info] Command Line: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe
[9:07:56 Info] Language: 1033
[9:07:58 Info] Raw module path: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe
[9:07:58 Info] Universal module path: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe
[9:07:58 Info] Current version of msi.dll is: 3.1 build: 4000 platform: 2
[9:07:58 Info] Raw module path: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe
[9:07:58 Info] Universal module path: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe === Logging stopped: 9:07:58 Tuesday, August 28, 2007 === === Logging started at: 9:07:58 Tuesday, August 28, 2007 Build: 3.5.1602.0 Calling process: C:\DOCUME~1\kepowers\LOCALS~1\Temp\EBZ34120.tmp\Setup.exe === The current user is DM_MONTYNT\kepowers. Computer name: YKCLNSD OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
[9:07:58 Info] Command Line: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Setup.exe /Relaunch /RunningFromTemp /SetupXML C:\DOCUME~1\kepowers\LOCALS~1\Temp\EBZ34120.tmp\Setup.xml
[9:07:58 Info] Language: 1033
[9:07:58 Info]
[9:07:58 Info] Running prehook init function
[9:07:58 Info] Entering external pre hook init function
[9:07:58 Info] Detecting installed version of BizTalk Server
[9:07:58 Info] BizTalk Server 2006 is installed
[9:07:58 Info] Checking if SKU upgrade is needed.
[9:07:59 Info] This is Standard Edition.
[9:07:59 Info] Standard Edition is installed.
[9:07:59 Info] Checking Version of Biztalk. Installed version is 3.5.1602.0.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Comparing BTS2004 version with the installed version.
[9:07:59 Info] Leaving external pre hook init function
[9:07:59 Info] Prehook Init function returned: 0.
[9:07:59 Info] Prehook Init function returned the following mode: 0
[9:08:00 Info] Product code: {FFF25E7A-A7F7-4b10-9B70-042A6734D806}
[9:08:00 Info] Product name: Microsoft BizTalk Server 2006
[9:08:00 Info] Product PIDSKU: D75-00885
[9:08:00 Info] Product Code (MPC): 78080
[9:08:00 Info] OEMID:
[9:08:00 Info] Product is already installed.
[9:08:00 Info] Successfully opened Msi package: C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Msi\Microsoft BizTalk Server 2006.msi
[9:08:00 Info] Initializing Component Updater ...
[9:08:00 Info] Initialized Component Updater
[9:08:00 Info] Detecting platform component: Setup runtime files
[9:08:00 Info] The minimum required version is: 3.5.1602.0
[9:08:00 Info] The currently installed version is: 3.5.1602.0
[9:08:00 Info] The minimum required version is: 3.5
[9:08:00 Info] The currently installed version is: 3.5.1602.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft .Net Framework 2.0
[9:08:00 Info] The minimum required version is: 2.0.50727.0
[9:08:00 Info] The currently installed version is: 1.1.4322
[9:08:00 Info] The minimum required version is: 2.0.50727.0
[9:08:00 Info] The currently installed version is: 2.0.50727
[9:08:00 Info] The minimum required version is: 2.0.50727.0
[9:08:00 Info] The currently installed version is: 2.0.50727
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft SQL XML 3.0 Service Pack 3
[9:08:00 Info] The minimum required version is: 3.2.3523.0
[9:08:00 Info] The currently installed version is: 3.30.3457.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft XML 3.0 Service Pack 7
[9:08:00 Info] The minimum required version is: 8.70.1104.0
[9:08:00 Info] The currently installed version is: 8.80.1185.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft XML 6.0
[9:08:00 Info] The minimum required version is: 6.0.3883.0
[9:08:00 Info] The currently installed version is: 6.10.1129.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft Office Web Components
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: ASP.Net
[9:08:00 Info] The minimum required version is: 2.0.50727.0
[9:08:00 Info] The currently installed version is: 2.0.50727.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Enterprise Single Sign-On Server
[9:08:00 Info] The minimum required version is: 5.0.0521.0
[9:08:00 Info] The currently installed version is: 5.0.521.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Enterprise Single Sign-On Administration
[9:08:00 Info] The minimum required version is: 5.0.0521.0
[9:08:00 Info] The currently installed version is: 5.0.521.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft Visual Studio 2005
[9:08:00 Info] The minimum required version is: 8.0.50727.0
[9:08:00 Info] The currently installed version is: 8.0.50727.762
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft ADO MD.Net 8.0
[9:08:00 Info] The minimum required version is: 8.0.0
[9:08:00 Info] The currently installed version is: 8.0.0
[9:08:00 Info] The minimum required version is: 8.0.0
[9:08:00 Info] The currently installed version is: 8.0.0
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft ADO MD.Net 8.0 Patch
[9:08:00 Info] The minimum required version is: 8.0.0991
[9:08:00 Info] The currently installed version is: 8.00.0991
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft ADO MD.Net 9.0
[9:08:00 Info] The minimum required version is: 9.00.1399.06
[9:08:00 Info] The currently installed version is: 9.00.1399.06
[9:08:00 Info] The minimum required version is: 9.00.1399.06
[9:08:00 Info] The currently installed version is: 9.00.1399.06
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft SharePoint Server with Service Pack 2
[9:08:00 Info] Unable to get version info from file: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\60\ISAPI\owssvr.dll
[9:08:00 Info] Component is not installed.
[9:08:00 Info] Detecting platform component: Microsoft Primary Interoperability Assemblies 2005
[9:08:00 Info] The minimum required version is: 1
[9:08:00 Info] The currently installed version is: 1
[9:08:00 Info] Component already installed.
[9:08:00 Info] Detecting platform component: Microsoft Document Explorer 2005
[9:08:00 Info] The minimum required version is: 8.0.50727.42
[9:08:00 Info] The currently installed version is: 8.0.50727.42
[9:08:00 Info] The minimum required version is: 8.0
[9:08:00 Info] The currently installed version is: 8.0.50727.42
[9:08:00 Info] Component already installed.
[9:08:00 Info] No updates were found on the SUS server to download.
[9:08:05 Info] MSI command line: REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft BizTalk Server 2006\" FILESINUSEERROR=""
[9:08:05 Info] MSI command line is REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft BizTalk Server 2006\" FILESINUSEERROR=""
[9:08:06 Info] Action 9:08:06: AppSearch. Searching for installed applications
[9:08:06 Info] Action 9:08:06: FindRelatedProducts. Searching for related applications
[9:08:06 Info] Action 9:08:06: CostInitialize. Computing space requirements
[9:08:06 Info] Action 9:08:06: FileCost. Computing space requirements
[9:08:06 Info] Action 9:08:06: CostFinalize. Computing space requirements
[9:08:07 Info] Action 9:08:07: SetODBCFolders. Initializing ODBC directories
[9:08:12 Info] Action 9:08:12: InstallValidate. Validating install
[9:08:31 Info] Action 9:08:31: StopHostInstances.078A4FF3_CDCB_48F0_A16B_49026F0571B5. Stopping BizTalk hosts
[9:08:32 Info] Action 9:08:32: GenerateScript. Generating script operations for action:
[9:08:32 Info] Action 9:08:32: RemoveExistingProducts. Removing applications
[9:08:32 Info] Action 9:08:32: UnInstallBTSWebSvcWiz.14FF4E41_C356_4d99_9AE5_154F1EA9F126. Uninstalling Web Services Wizard
[9:08:33 Info] Action 9:08:33: ProcessComponents. Updating component registration
[9:08:33 Info] Action 9:08:33: UnpublishComponents. Unpublishing Qualified Components
[9:08:33 Info] Action 9:08:33: MsiUnpublishAssemblies. Unpublishing assembly information
[9:08:33 Info] Action 9:08:33: UnpublishFeatures. Unpublishing product features
[9:08:33 Info] Action 9:08:33: StopServices. Stopping services
[9:08:33 Info] Action 9:08:33: DeleteServices. Deleting services
[9:08:33 Info] Action 9:08:33: UnregisterComPlus. Unregistering COM+ Applications and Components
[9:08:33 Info] Action 9:08:33: UnRegsvcsSQLAdapter.F5C521B8_28A5_4f20_B42A_4BD242435D9C. Removing SQL Adapter COM+ application
[9:08:33 Info] Action 9:08:33: UnRegsvcsDeployment.D7298A41_5E0F_4d72_9A44_B1F4C74FF805. Removing BizTalk Deployment COM+ application
[9:08:33 Info] Action 9:08:33: UnRegsvcsApplicationDeployment.D7298A41_5E0F_4d72_9A44_B1F4C74FF805. Removing BizTalk Application Deployment COM+ application
[9:08:33 Info] Action 9:08:33: WMI_Remove_MSBTS.2C6470A2_C120_48FE_942D_957983D4C6FC. Unregistering BizTalk WMI provider
[9:08:33 Info] Action 9:08:33: SelfUnregModules. Unregistering modules
[9:08:33 Info] Action 9:08:33: UnregisterTypeLibraries. Unregistering type libraries
[9:08:33 Info] Action 9:08:33: RemoveODBC. Removing ODBC components
[9:08:33 Info] Action 9:08:33: UnregisterFonts. Unregistering fonts
[9:08:33 Info] Action 9:08:33: RemoveRegistryValues. Removing system registry values
[9:08:34 Info] Action 9:08:34: UnregisterClassInfo. Unregister class servers
[9:08:34 Info] Action 9:08:34: UnregisterExtensionInfo. Unregistering extension servers
[9:08:34 Info] Action 9:08:34: UnregisterProgIdInfo. Unregistering program identifiers
[9:08:34 Info] Action 9:08:34: UnregisterMIMEInfo. Unregistering MIME info
[9:08:34 Info] Action 9:08:34: RemoveIniValues. Removing INI file entries
[9:08:34 Info] Action 9:08:34: RemoveShortcuts. Removing shortcuts
[9:08:34 Info] Action 9:08:34: RemoveEnvironmentStrings. Updating environment strings
[9:08:34 Info] Action 9:08:34: RemoveDuplicateFiles. Removing duplicated files
[9:08:34 Info] Action 9:08:34: RemoveFiles. Removing files
[9:08:35 Info] Action 9:08:35: RemoveFolders. Removing folders
[9:08:35 Info] Action 9:08:35: CreateFolders. Creating folders
[9:08:35 Info] Action 9:08:35: MoveFiles. Moving files
[9:08:35 Info] Action 9:08:35: InstallFiles. Copying new files
[9:08:35 Info] Action 9:08:35: PatchFiles. Patching files
[9:08:35 Info] Action 9:08:35: DuplicateFiles. Creating duplicate files
[9:08:35 Info] Action 9:08:35: BindImage. Binding executables
[9:08:35 Info] Action 9:08:35: CreateShortcuts. Creating shortcuts
[9:08:35 Info] Action 9:08:35: RegisterClassInfo. Registering class servers
[9:08:35 Info] Action 9:08:35: RegisterExtensionInfo. Registering extension servers
[9:08:35 Info] Action 9:08:35: RegisterProgIdInfo. Registering program identifiers
[9:08:35 Info] Action 9:08:35: RegisterMIMEInfo. Registering MIME info
[9:08:35 Info] Action 9:08:35: InstallServices. Installing new services
[9:08:35 Info] Action 9:08:35: WriteRegistryValues. Writing system registry values
[9:08:35 Info] Action 9:08:35: WriteIniValues. Writing INI file values
[9:08:35 Info] Action 9:08:35: WriteEnvironmentStrings. Updating environment strings
[9:08:35 Info] Action 9:08:35: RegisterFonts. Registering fonts
[9:08:35 Info] Action 9:08:35: InstallODBC. Installing ODBC components
[9:08:35 Info] Action 9:08:35: RegisterTypeLibraries. Registering type libraries
[9:08:35 Info] Action 9:08:35: RegisterComPlus. Registering COM+ Applications and Components
[9:08:35 Info] Action 9:08:35: StartServices. Starting services
[9:08:35 Info] Action 9:08:35: SelfRegModules. Registering modules
[9:08:35 Info] Action 9:08:35: RegisterUser. Registering user
[9:08:35 Info] Action 9:08:35: RegisterProduct. Registering product
[9:08:35 Info] Action 9:08:35: PublishComponents. Publishing qualified components
[9:08:35 Info] Action 9:08:35: MsiPublishAssemblies. Publishing assembly information
[9:08:35 Info] Action 9:08:35: PublishFeatures. Publishing product features
[9:08:36 Info] Action 9:08:36: UnInstallBTSWebSvcWiz.14FF4E41_C356_4d99_9AE5_154F1EA9F126. Uninstalling Web Services Wizard
[9:08:39 Info] Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action LaunchConfigFramework_SlashU.C292B659_9DE5_41D2_827B_555FE3D84FF7, location: C:\Program Files\Microsoft BizTalk Server 2006\Configuration.exe, command: /u
[9:08:42 Info] Showing MessageBox with text: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action LaunchConfigFramework_SlashU.C292B659_9DE5_41D2_827B_555FE3D84FF7, location: C:\Program Files\Microsoft BizTalk Server 2006\Configuration.exe, command: /u Return Code: 1
[9:08:42 Info] Action 9:08:42: Rollback. Rolling back action:
[9:08:45 Info] Detailed Log information for product C:\Documents and Settings\kepowers\Desktop\Standard from MSDN site\Msi\Microsoft BizTalk Server 2006.msi is available atDetailedLog
[9:08:45 Info] MSI installation returned 1603 - Fatal error during installation.
[9:08:45 Error] Error 1722 occurred during MSI installation.
[9:08:45 Error] Action 9:08:38: LaunchConfigFramework_SlashU.C292B659_9DE5_41D2_827B_555FE3D84FF7.
[9:08:45 Error] Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action LaunchConfigFramework_SlashU.C292B659_9DE5_41D2_827B_555FE3D84FF7, location: C:\Program Files\Microsoft BizTalk Server 2006\Configuration.exe, command: /u === Logging stopped: 9:08:47 Tuesday, August 28, 2007 ===
Excerpt from Detailed Log File:
MSI (s) (DC
C) [09:08:31:877]: 1 application(s) had been reported to have files in use.
Info 1603.The file C:\Program Files\Microsoft BizTalk Server 2006\ebzboot.dll is being held in use by the following process: Name: Setup, ID: 0, Window Title: (not determined yet). Close that application and retry.
MSI (c) (10:50) [09:08:31:877]: GetWindowTitle: FilesInUse record has 0 for ProcessID - Unexpected
MSI (c) (10:50) [09:08:31:877]: No window with title could be found for FilesInUse
MSI (s) (DCC) [09:08:31:877]: Note: 1: 2727 2:
MSI (s) (DCC) [09:08:31:877]: Doing action: StopHostInstances.078A4FF3_CDCB_48F0_A16B_49026F0571B5
Action ended 9:08:31: InstallValidate. Return value 1.
Action start 9:08:31: StopHostInstances.078A4FF3_CDCB_48F0_A16B_49026F0571B
