Is it possible for an agent to "start" a conversation with a user based on his MSN account (e-mail address)? I suppose this is only possible when the agent is added to the user's contact list? Any code samples? Known limitations?
jneyens wrote:
Is it possible for an agent to "start" a conversation with a user based on his MSN account (e-mail address)? I suppose this is only possible when the agent is added to the user's contact list? Any code samples? Known limitations?
ID = notify in 3 seconds: MyCustomNotification()
With this line of code, the agent will call the MyCustomNotification() code "asynchronously" (without having to say something to the agent first).
Search the SDK documentation for more info about the "notify" function 
