While running setup for the Business Scorecard Manager 2005 Beta 2, when
I get to the feature requirements analysis under web parts, I get the
message "Failed Microsoft SharePoint Extended Site" and I can't continue with the setup.
How do I go about this in order to continue?
Regards,
Sam.
It’s a break/fix problem. Here’s my update:
1. BSM is based on SPS/WSS technology. From the problem description offered by our buddy, I suppose the problem is on SPS/WSS. Please ask the buddy to refer the SPS/WSS admin guide and try to extend a new site on his machine before BSM installed. We’d better make sure we can successfully extend a new portal/site by accessing the site from IE.
Here’s information for extending WSS. The detail steps vary from SPS/WSS and the type of databases (MSDE/SQL2000/SQL2005)
http://office.microsoft.com/en-us/assistance/HA011607861033.aspx
SharePoint Portal Server 2003 Administrator's Guide
2. Here’s some tips on general troubleshooting on this issue:
l Extend a new portal/site on a new IIS virtual site. Then setup BSM on the new clean site again.
l Confirm the permission; I suppose the buddy has the administrator privilege on his machine. And he should have administrator role on the specific SPS/WSS site.
l Is there anything logged in EventLog once we met the error message again?
3. If you still met the problem even on a newly created portal/site. Please kindly help to gather following information:
l EventLog
l WSS or SPS? The version of Service Pack?
l Single-server deployment or multi-server deployment?
l Can this problem be repro on another SPS/WSS environment? Could you let me know your detail steps (screenshot is preferred)?
Anything unclear, please feel free to let me know. I am looking forward the buddy’s response.
Regards, Ming
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hope this helps,
