CRM 3.0 "Server might be unavailable".

Hi,

I'm having an issue with CRM 3.0

Clients get this error message where it says "Server might be unavailable".

Server is running, services are running, everything looks fine, so i started the Environment Diagnostics Wizard and i get the following:

Some of the domain controllers do not appear to be running. The following list of servers should be checked.
PrivUserGroup {9cd76ed6-ec49-4e29-b65d-9758fd5b17fa}
ReportingGroup {9cd76ed6-ec49-4e29-b65d-9758fd5b17fa}
SQLAccessGroup {9cd76ed6-ec49-4e29-b65d-9758fd5b17fa}
UserGroup {9cd76ed6-ec49-4e29-b65d-9758fd5b17fa}

I've tried to repair the CRM installation but it fails with this error at the end:

Error| Install exception.System.Exception: Action Microsoft.Crm.Setup.Server.RepairBulkOperationProcessAction failed. > System.Web.Services.Protocols.SoapException: Server was unable to process request.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.Crm.Metadata.MetadataWebService.GetDataSet()
at Microsoft.Crm.Metadata.DynamicMetadataCache.LoadDataSetFromWebService()
at Microsoft.Crm.Metadata.DynamicMetadataCache..ctor(LoadMethod method)
at Microsoft.Crm.Metadata.MetadataCache.LoadCacheNoLock()
at Microsoft.Crm.Metadata.MetadataCache.LoadCache()
at Microsoft.Crm.Metadata.MetadataCache.GetEntity(String entityName)
at Microsoft.Crm.BusinessEntities.BusinessEntity.ProcessMetadataMap(String platformName)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject..ctor(Type entityType, String platformName)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject..ctor(Type entityType)
at Microsoft.Crm.Setup.Server.BulkOperationActionHelper.VerifyWorkflowRuleExists(IDictionary parameters)
at Microsoft.Crm.Setup.Server.BulkOperationActionHelper.RepairWorklowRule(IDictionary parameters)
at Microsoft.Crm.Setup.Server.RepairBulkOperationProcessAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo)
Fin de la trace de la pile d'exception interne
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Common.Installer.Install(IDictionary stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.InternalInstall(IDictionary stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.Install(IDictionary stateSaver)
at Microsoft.Crm.Setup.Server.ServerSetup.Repair(IDictionary data)
at Microsoft.Crm.Setup.Server.ServerSetup.Run()
Info| Microsoft CRM 3.0 Server Setup Failed.
Info| Microsoft CRM 3.0 Server Setup Setup did not complete successfully.

Anyone ever encountered a similar problem ?

Regards,

trep

[3024 byte] By [trep] at [2008-3-3]
# 1
I have the same problem... Do you know how to solve it?
AlexWolf at 2007-10-3 > top of Msdn Tech,Microsoft ISV Community Center Forums,Architecture, Tools, and Process for ISVs...
# 2

The 2nd "domain controller" issue was because these groups had been moved in
AD from the Users node to the Domain Controllers node. Dragging them back
fixed that diagnostic error.

zsferos at 2007-10-3 > top of Msdn Tech,Microsoft ISV Community Center Forums,Architecture, Tools, and Process for ISVs...
# 3

I too am having the same error, except I'm only experiencing your first Error.

The repair tool didn't seem to do anything other than tell me that CRM server is working properly (Which it obviously isn't)

Anyone have any advice for this problem?

Thanks.

ChrisReed at 2007-10-3 > top of Msdn Tech,Microsoft ISV Community Center Forums,Architecture, Tools, and Process for ISVs...