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handling of future maintenance

We are in the process of establishing an ISV relationship with Microsoft in which we will be selling an embedded SQL Server license. How is future maintenance for the product handled. Are we responsible for invoicing/collecting/reporting the maintenance to MSFT in Year 2, 3 ... or does MSFT assume this responsibility after the initial sale?

Any help is appreciated!

[382 byte] By [colwelltim] at [2008-2-15]
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# 1

Hi,

Great question. The ISV Royalty team confirmed that any future maintenance or upgrades for your customers is handled directly through you.

I'm working with them to post an ISV Royalty FAQ on the MSDN ISV Zone (http://msdn.com/isv) which covers this topic in more detail. Hopefully, I'll have it up sometime next week.

If you have questions that aren't covered in this FAQ you can email the ISV Royalty team at isvroy@microsoft.com.

-brenda (ISV Buddy Team)

MSISVBuddyTeam at 2007-9-9 > top of Msdn Tech,Microsoft ISV Community Center Forums,Partnering with Microsoft...
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