Scenarios to use Triage Field for Work Item type like bug, Issues etc.
How can I use the field Triage for work item like bug.
Please explain the scnerios in which Triage field holds following values:
Info Recv
More Info
Pending
Triaged
How this field takes above values for work item - Bug.
Triaging bugs refers to the process of assessing the severity, priority, risk and effort to fix of a bug. This field is designed to track the state of that decision process.
I'd interpret them as follows:
Pending - means the bug is waiting for a decision on whether or not to fix it.
More Info - means you need more info to make a decision. The owner of the bug is supposed to provide the additional info and reset the triage state to pending.
Triaged - means a decision to fix (or not to fix) the bug has been made.
I'm not sure what Info Recv means - check the process guidance.
Brian